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· One min read

Highlights

Color theme.

Change the look and feel of QUEUE to suit your needs. Select a premade theme or chose your own color!

Grey

Color Grey

Dark red

Color Red

Or choose your own colour!

Color Wheel

Other changes

  • Fix barcode scanning for some external devices when the barcode contains +, - or . characters
  • Rename External card machine to Card terminal
  • Allow disabling the Number of customers functionality
  • Allow disabling the Discount module from Settings > Payment > Discount
  • We reorganised a few buttons and drop downs to make the payment process even faster.
  • Fix product option sorting when printing tickets
  • Chose checklist print type

· One min read

Highlights

Make changes to your menu in draft mode before publishing

Menu drafts

Other changes

  • Swipe to delete or toggle on hold items
  • Improved combo item handling especially for executed combo items
  • Added percentage column to insight reports
  • Improved search functionality in Recent orders
  • Staff can now see their clock in/out history from the Time sheet page

· One min read

Highlights

Split modifier

A split modifier amount is now automatically added when splitting an order where the resulting quantity would result in a different subtotal. You can see the split modifier when performing a split payment and on the Reporting > Orders list

Consolidate payment

Allow customers to pay an amount upfront and deduct from their balance when a customer completes an order.

Variant level product options

Until new we have supported setting product option on a category and product level. In this version you can now override the available product options even on a variant level.

Order responsible

It's now possible to tag an order with an order responsible (staff). Great for reporting or keeping track of who is responsible for a given order.

Other changes

  • Improved external scanner performance
  • Fixed some missing translations

· 2 min read

Introducing QUEUE Cloud: The POS System That Makes Your Restaurant Shine!

QUEUE Cloud isn't just a new POS system – it's a game-changer for your restaurant. We've completely rebuilt our software from the ground up, focusing on boosting your sales, saving you time, and giving you ultimate control over your operations.

QUEUE Cloud

Say goodbye to clunky interfaces and limited functionality. QUEUE Cloud offers a sleek, user-friendly experience on mobile, tablet, and even web browsers, giving you the flexibility to manage your business from anywhere. And with tons of exciting new features like self-ordering, advanced payment options, and powerful reporting tools, you'll have everything you need to take your restaurant to the next level.

QUEUE Cloud Mobile

Here's a taste of what awaits you in QUEUE Cloud:

Supercharge your sales

  • Effortless self-ordering: Give customers control with dynamic QR codes for takeout and delivery, static QR codes for dine-in, or online ordering directly from your website.
  • Seamless payments: Accept Line pay, Taishin card and wallet payments, and integrate Ocard for loyalty programs and automated discounts.
  • Menu mastery: Keep your inventory in check with variant quantity tracking, update item availability across platforms instantly, and manage menu drafts for perfect timing.

Save precious time

  • Line pay integration: Skip cash handling and reduce checkout errors with secure, direct Line pay processing.
  • External scanner support: Connect USB or bluetooth scanners for lightning-fast scanning of customer IDs and payments.
  • Consolidated payments: Let customers settle their bills later, while ensuring accurate reporting and timely balance management.

Gain valuable insights

  • Custom reports: Build your own reports with specific dimensions and timeframes to analyze your data exactly how you need.
  • Group/chain store management: Share menus and reports across multiple locations, and simplify group-level pricing and marketing.
  • Order tags and improved reporting: Categorize orders and leverage them for targeted printing rules and detailed reporting analysis.

And there's much more! We've packed QUEUE Cloud with even more features to delight you, from dynamic order time limits to improved kitchen display systems and web-based functionality.

Ready to experience the QUEUE Cloud difference? Existing users are already upgrading, but you can jump to the front of the line by contacting your customer success specialist. Don't wait – unleash the power of QUEUE Cloud and watch your restaurant thrive!

Questions or feedback? We're always here to help!

· 3 min read

Administration for Digital Industries, MODA introduces TCloud Marketplace Subsidy Project. Small, medium, and micro-enterprises using cloud solutions may be qualified to apply for a maximum NTD $30,000 of Tcloud subsidy.

Ordering QUEUE plan from the TCloud Marketplace

Step 1 Confirm application requirements

  • Business registration or Taxation registration complying with the "Standards for Identifying Small and Medium-sized Enterprises".
  • No major violations in executing government projects in the past 3 years.
  • No violations of laws and regulations relevant to environmental protection, labor, food safety and hygiene, or the protection of rights and interests of mentally and physically disabled persons, and no violations with specific objectives which are considered serious by the competent authorities.
  • Not a branch established by Chinese-invested enterprises or foreign businesses in Taiwan, and not a branch of Taiwanese enterprises.
  • Enterprises not already receiving the following government subsidies or guidance projects:
    1. "Subsidy Program for Digital Transformation of Small and Medium Stores" organized by the Ministry of Economic Affairs.
    2. "Mobile Smart Application Project for Small and Medium Enterprises" organized by the Small and Medium Enterprise Administration of the Ministry of Economic Affairs.
    3. Enterprises verified by the promotion concept of "Digital Growth Project for Succession and Inheritance of Small and Medium Enterprises" organized by the Small and Medium Enterprise Administration of the Ministry of Economic Affairs.
    4. Other relevant digital transformation projects for cloud-generation industries.

Step 2 This to prepare before applying for subsidies

  • "MOEACA ID card" or "Citizen Digital Certificate"
  • Registration on TCloud Marketplace’s website

Step 3 Choose a plan

  • QUEUEPOS-系統正常版$11900/year, only $5.950 with subsidy:QUEUE POS PRO Version
  • QUEUE POS A-系統含開立發票功能 $22.000/year, only $11.000 with subsidy:QUEUE POS PRO Version (E-Invoice)
  • QUEUE POS B-系統含開立發票功能 + Uber Eats 外送平台整合 $24.400/year, only $12.200 with subsidy:QUEUE POS PRO Version (E-Invoice) including one Uber Eats API integration
  • QUEUE POS C-系統含開立發票功能 + Uber Eats & Foodpanda 外送平台整合 $31.600/year, only $15800 with subsidy:QUEUE POS PRO Version (E-Invoice) including 1 Uber Eats and one Foodpanda API integration
  • QUEUE POS D-系統雲端廚房版 $47.600/year, only $23.800 with subsidy:QUEUE POS Cloud center Version (E-Invoice) including one Uber Eats and one Foodpanda API integration

For more information, please visit: Application Guidelines for SME (link)

TCloud Marketplace Project Subsidy

· 3 min read

We have been hard at work to prepare you a new, exciting version of QUEUE. Among the usual performance and usability improvements, we’re also excited to share a few highlights:

Foodpanda and Uber Eats integration is now widely available. This means that you can manage your menu, availability and handle all your incoming orders directly from QUEUE. No need to run separate tablets or key in the orders manually.

We have designed the integration to work with both single and multiple brands setups. In other words, you can run any combination of platform and brands from your phone or tablet.

A few feature highlights

  • Full menu integration - create your menu once and synchronize directly with Foodpanda and Uber Eats
  • Incoming orders are shown directly on your device.
  • Accept or decline orders directly from QUEUE
  • Brand availability status can be changed individually for each brand directly from QUEUE

The new version is expected to roll out next week. As always, please make sure all your connected devices are updated to avoid any compatibility issues.

Feel free to contact us if you have any questions or are interested in learning more.

Application flow

1. Integrate one or more brands

Fill out the integration application online (link) and we'll get back to you with confirmation as soon as you are ready to start the integration.

2. Setup your menus in QUEUE

Set up your menu either directly through your device or through the web admin interface. You can specify specific translations and availability for all aspects of your menu from categories, products to variant levels.

Menu setup

3.A Connect your Uber Eats brands with QUEUE

Visit QUEUE Admin and chose External Platforms -> Uber Stores. Press Connect and select the brands that you want to connect to QUEUE.

Connect Uber Eats

3.B Connect your Foodpanda brands with QUEUE

Provide your customer success contact with the vendor codes provided by Foodpanda. We will setup the connection and notify Foodpanda to setup the integration in their end.

4. Setup your Brands

Create a new QUEUE Brand menu and map it to your Uber Eats and/or Foodpanda brands. Specify the menu availability hours and chose what QUEUE menu categories should be included in the Brand menu.

5. Synchronize your menus

You are now ready to synchronize your menus. When pressing the Sync Menu button, your menu will automatically be synchronized to Uber Eats and/or Foodpanda.

Sync menu

Handle incoming orders

All incoming orders will appear directly in QUEUE. You can turn on notifications on a device level if you want an audible alert when new orders have arrived. Brands can be turned on and off individually, and you have the option to automatically accept all incoming orders.

Operation

Any questions or feedback, please reach out to us on contact@queueme.co