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Payment

The payment screen lets you review your order, make adjustments, and complete the transaction.

Payment

Review & Adjust

Check your order details and select a payment method (Cash, Credit Card, or custom type).

Payment type

Actions

Depending on the order type of the enabled options the following actions are available

ActionDescription
Save orderSave the order details as is, but complete the order at a later point
Split paymentPerform a partial payment of the order
Print order previewPrint a preview of the order before completion. The order status color will change to blue to indicate that the order is currently being completed

Service charge

Enable or disable service charge for this order. If needed, click on the pencil icon to change the service charge percentage.

Discounts

There are three different discount types that can be applied to an order. Note that discounts are applied the to order subtotal, and a order total can never be less than zero.

  1. Amount: is a fixed discount amount specified by the user
  2. Percentage: Percentage of the subtotal
  3. Template: A predefined discount that can be reused and save time

Electronic invoices

You can toggle electronic invoices on and off for a given order. When enabled you have additional options available.

  1. Carrier ID or Donation code. Click the keyboard icon to manually enter a code or on the row to open the camera scanner
  2. Company tax ID. Click on the row to open the keyboard to manually enter the company tax ID. Remember, for electronic invoices must be a valid company tax id
tip

If you connected an external barcode scanner, QUEUE will automatically detect scans made with the connected scanner without needing to opening the keyboard or camera scanner

Ocard

  1. Click on the Ocard button to connect a customer with your Ocard account Ocard

  2. Enter the customer phone number and press Search. Ocard

If the customer already exists the relevant customer information is shown together with any valid coupons and discounts. Ocard

Press the Edit button to change the name or date of birth for the selected customer Ocard

note

This module requires a separate agreement with Ocard. Please reach out if you have any questions about how to connect your new or existing Ocard account with QUEUE

QUEUE Customer

Keep track of your customers with QUEUE's build-in customer management module.

Click on the Customers button to search for existing customers.

Search customers

Select the desired customer and the order is automatically associated with this customer record. Click on the customer name to edit any details related to this customer.

For new customers click on the Add customer icon and enter the necessary details. When the new customer is saved it's automatically connected to this order.

New customer

Number of customers

Specify the number of customers for group orders to improve the reporting quality and automatically calculate the order total per customer.

Number of customers

Tags

Review and change the order tags for this order. Remember, order tags are a great way to make your data easier to analyze in the reporting interface, and it can change the behaviour of the ticket printing.

Order tags

Once Satisfied

Payment button

Pay now

Available for Cash and payment external payment types. For cash payment it will present a convenient interface to enter the cash payment amount. Either input the cash amount manually or select an amount from the available options to the left.

On amount

Tap or swipe the Pay Now button to complete the transaction. The app will return to the previous order type for your next order.